Privacy Policy

Kanchan Atelier ("we", "us") respects your privacy. This policy explains what information we collect, why we collect it, and the choices you have.

Information we collect

Order information: your name, email address, delivery address, phone number, the items you order and your chosen sizes.

Support information: any message, feedback or rating you send us through the site.

Technical information: basic device, browser and page-visit data needed to keep the store secure and working.

How we use your information

To make and deliver your made-to-order garments, to answer your questions, to send order updates, and to improve the store. We do not sell your personal data to anyone.

Payments

Card and wallet payments are handled by our payment partners. Your full card number never reaches our servers and is never stored by us.

Cookies

We use a small number of first-party cookies to remember your cart and your cookie choice. You can accept only essential cookies using the banner shown on your first visit.

How long we keep it

Order records are kept for as long as needed to support your purchase and to meet tax and accounting obligations. Support messages are kept for up to two years.

Your rights

You may ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Email hello@kanchanatelier.com and we will respond within 30 days.

Contact us

Kanchan Atelier Pvt. Ltd — hello@kanchanatelier.com